News

macOS and iOS new versions

macOS and iOS new versions

10th October 2019

The latest upgrade, macOS Catalina 10.15, has ruffled a few feathers with its lack of support for older 32-bit technology. Many developers will need a short period of testing and fixing to have confidence that their software will work as expected in the new 64-bit only world!

Horos have said they "cannot yet certify Horos will work with Catalina. To avoid any issues with Horos, please wait to upgrade your operating system on the Mac computer that you use for Horos until we can validate that our latest Horos release is compatible with Apple's new release."

OsiriX is only guaranteed to be compatible up to macOS Mohave 10.14.

The free Dicom viewers used by many vets on their iPhones and iPads, including MedFilm and Dicom Viewer, are having some problems too, with iOS 13. We would suggest meantime logging in your Eclipse webPACS directly via a web browser may be the easiest way to view images until these issues are sorted out.

The latest version of Eclipse, running on 4D v17, is fine and will work with Catalina. If your practice is keen to upgrade sooner rather than later, please get in touch with Jeanne to request information.

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New Eclipse family member up & running

New Eclipse family member up & running

1st July 2019

Simon Constable's Equine Vets joined the Eclipse 'family' this week, amid a host of other exciting new developments at the practice, including new offices and upgraded clinical facilities!

First impressions seem excellent with everyone getting to grips with new ways of working very quickly, and vets much enjoying being able to have complete animal histories with them now wherever their visits take them.

Simon explained, "We decided to invest in this particular veterinary software because of the fantastic reviews from many top Equine only practices because it has been developed in conjunction with one of the world's leading Equine practices, Rossdales in Newmarket. It has been designed purely for equine vets rather than adapted from other industries or from small animal practices. We are hoping it will further improve our service to clients."

Simon Constable's Equine Vets

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Improved Treatment Reminders

Improved Treatment Reminders

29th May 2019

Treatment reminders are now able to be sent directly from Eclipse by SMS text and/or email, as well as by postcard or letter, rather than having to create an Excel export and upload to a third party service to send out.

Though Eclipse has forever had good systems to find animals due for their next vaccination or dental visit, the treatment reminders procedure was not an automated one. Text messages and emails could not be sent directly from the list of animals (whose owners were) due to receive them.

Now the process is much quicker and easier. Clients can opt to receive reminders or not, have these sent by text and email, or text OR email, and/or by post as well if required. A single text/email message can be created to cover multiple animals where an owner has more than one due a reminder.

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Exciting new way to receive Rossdales Laboratory reports within Eclipse!

Exciting new way to receive Rossdales Laboratory reports within Eclipse!

6th April 2019

Rossdales Laboratories and Eclipse Veterinary Software are delighted to announce that you can now have your Rossdales Lab reports sent direct to the relevant horse’s history within Eclipse at your practice.

Lab reports will still be emailed to your nominated address as usual, but can now also be automatically added directly to the horse history within your Eclipse practice management system. The Lab report will appear in your Lab report diary.

If, for some reason, any result cannot be matched to the horse, it will be added to the Lab report diary but will be marked clearly “NO ANIMAL LINK”. An alert message is generated to an email address of your choosing* asking you to link it to the correct horse. The result will not be lost.

To take advantage of this brilliantly convenient new service, please contact Eclipse or Rossdales Laboratories to let us know that you would like it set up for your practice?

All you need to do is supply us a valid email address for alerts, and... that’s it!

We will take care of the rest, and the set-up cost will be funded by Rossdales Laboratories

Take advantage of this new development and enjoy automatic filing of your laboratory reports.

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