Brian Whitt
CTO
One of the brightest and best sort of 'techie' to have on your side. Studied Theoretical Physics at Cambridge and was appointed to Stephen Hawking's research team just as 'that book' was being written. For those of you who have read "A Brief History of Time" and understood every word, well done! For the rest of us, Brian has the happy knack of explaining things simply and elegantly, and is generally regarded as designing systems that are intuitive to learn and easy to use.
Jeanne Razzell
CEO
Jeanne trained as a programmer but instead decided talking to customers was much more fun! Fundraised for Help The Aged; elected as a district councillor; Jeanne enjoys finding out what makes things tick and then helping build systems to make work easier and more productive. That keen interest in the business process, combined with Brian's ability to conceive and design software that fits, are key elements in their long-term success.
Karen Westlake
Head of Operations
Although theoretically only part-time, Karen seems to fit more in than many of us do in a full week! Karen supports clients, organises demonstrations, training and GoLives, and still finds time to visit practices regularly to help Eclipse users get the best from their system. Karen's love of horses started young and grew into a professional career, riding out for trainers in Newmarket, schooling her own horses in dressage and eventing, among many other things too numerous to mention here!
Polly Brand
Head of Support
Polly is a graduate with a 1st class honours degree in Computer Visualisation, combined with excellent communication and organisation skills. You may likely meet Polly during GoLive as she and her colleagues help configure Eclipse to match your practice needs.
Josh and Ivett
Support Team
The engine room of our Eclipse Support team! You will most often speak to one of these two first should Eclipse encounter a problem or you need help with any aspect of the use of the system.
Rick Warrand
IT Support
A 'veteran' of IT support with a huge range and depth of knowledge about everything that makes or stops things working. Rick uses his troubleshooting skills from distance, being based in one of those pesky 'red wall' seats politicians endlessly go on about these days!
David Bailey
IT Support
David handles a wide variety of IT tasks for Eclipse clients, including server configurations, new equipment installations, networking and communication problems. A great person to have around while you are first migrating to Eclipse or when any hardware or system changes are required as time goes on.
Phil Collins
IT Support
Phil has many years' experience supporting larger IT installations and supporting users on-site, and is most often to be found either in the server or comms rooms at Rossdales. Phil loves lifting the lid of a cabling duct and can spend many happy hours working out what is connected to what.
Mike
Developer
An experienced member of the 4D programming team, Mike keeps the Stock Control module moving forward. Easy-to-use reports for counting smaller stock centres such as vets' vehicles more frequently, and minimum stock reorder levels have significantly upgraded this part of Eclipse, especially when combined with ambulatory vets' use of the Mobile app.
Zoltan
Developer
Recently joined to expand 4D development capacity, Zoltan is an experienced software developer and will be delivering new Eclipse features this year. There's a long list of requests so don't worry if your favourite doesn't appear instantly!
Emily & David
Mobile Development
The team behind the latest version of Eclipse Mobile
Jen & Keith
Admin
Jen and Keith are the people who look after everything else for us!